Privacy Policy

This Privacy Policy explains how RoadTripDesk handles personal information when you create an account, plan trips, use paid features, contact support or use partner features.

Information we process

We process information you provide, such as your name, email address, country, account preferences, trip names, routes, stops, notes, shared-trip permissions, plan/subscription information, consent records, support messages and feedback.

Billing and tax information

When paid plans are available, billing and payment providers may process payment details, billing country, tax information, transaction status and related identifiers. RoadTripDesk does not need to store full payment-card details when payment is handled by an external payment provider.

Technical and security information

For login security, troubleshooting, abuse prevention and service reliability, RoadTripDesk may process IP address, browser/user-agent, login and security events, application error references, timestamps and limited request metadata. Technical error details are restricted to administrators and are not shown to other users.

Maps, routing and accommodation

When you use maps, route calculation, address search or hotel features, RoadTripDesk may send coordinates, search terms, route points or other information needed to provide that function to mapping, routing, geocoding and accommodation providers. We aim to send only what is necessary for the requested feature and prefer RoadTripDesk's own cached/local accommodation data before requesting fresh external results where the feature supports that.

Current service integrations

The services below are currently configured or supported by RoadTripDesk. Not every service is contacted on every request; some are only used when the relevant feature is enabled or selected.

• Microsoft Azure — Application hosting and PostgreSQL infrastructure.
• OpenStreetMap / Nominatim — Classic map tiles and address/geocoding functions when enabled.
• OSRM routing services — Road-route calculation.
• OpenStreetMap Overpass services — Fallback accommodation/POI discovery when local RoadTripDesk data is not sufficient.
• TradeTracker / accommodation partners — Accommodation feed data and affiliate booking links.
• Mapbox — Map tiles/styles when selected and temporary lodging search fallback when enabled.
• Stripe — Subscription checkout, payment status and tax calculation.
• Dinero — Accounting integration when enabled.
• Google Analytics — Optional page, session and usage measurement after user consent.
• Google Ads — Optional advertising conversion measurement after user consent.
• Configured email service (smtp.simply.com) — Transactional account and service emails.

Affiliate links

Some hotel and travel links are affiliate links. Signed-out visitors may also see clearly labelled sponsor or affiliate cards on shared/public trip pages. RoadTripDesk can record a coarse click event for those cards so their performance can be measured; trip routes, notes and stop content are not copied into that event. The external partner may process information under its own privacy policy after you leave RoadTripDesk.

Cookies and browser storage

RoadTripDesk uses a necessary first-party session cookie for sign-in and security. We also record limited first-party product events such as account creation, trip creation and route calculation so we can improve onboarding and reliability; these analytics events do not copy trip addresses, routes or notes. Optional Google Analytics page/session measurement and Google Ads conversion tracking are loaded only after you allow analytics & ads in Cookie settings. See the Cookie Policy for details.

Signup security

Signup forms use security checks and request limits to reduce automated registrations and email abuse. Where Cloudflare Turnstile is enabled, the signup page loads its security widget and our server validates the result with Cloudflare, including the client IP address. This security check is separate from optional analytics.

Retention and deletion

Account, trip and operational information is retained for as long as needed to provide the service, meet legal/accounting obligations, protect the service and apply configured retention rules. First-party product analytics events are automatically deleted after 180 days. Account deletion also removes analytics events linked to that account. Account deletion tools include a recovery period before permanent deletion where applicable. Under the default retention settings, inactive accounts are eligible for deletion after 12 months, with at least 30 days of email notice. Returning to the account cancels inactivity deletion. Accounts with a continuing paid subscription are excluded from automatic inactivity deletion. Unverified accounts with no saved trips may be removed without a separate warning once they are at least 14 days old and have had no activity for 14 days. Accounts with a continuing paid subscription are excluded. Unverified accounts with trips follow the ordinary inactivity period.

Your choices and rights

You can update account information and optional newsletter and saved-route reminder consent from your account. Saved-route reminders are optional: one email after 30 days away, only if you have a saved route. Another reminder is sent only after you return and then become inactive for another 30 days. Reminder emails include a link to unsubscribe from all optional emails without signing in. Necessary account and security notices, including deletion warnings, are separate. Depending on applicable law, you may also have rights to access, correct, delete, restrict or receive certain personal information. Contact info@roadtripdesk.com for privacy requests.

International providers

RoadTripDesk is designed for worldwide trip planning, so some service providers may process data outside your country. Where required, appropriate legal safeguards should be used for international transfers.

Service operator

TSA Media
41941480
kolbæk mark 65 8800 Viborg
Denmark